EQUATRADE - Help

About our website...
We're a humble little operation trying to help shoppers find stuff easier online without having to jump site-to-site-to-site to find things. Let's just say our web developer loves to shop! It's our goal to help you search multiple places online at once... so that your shopping experience is easier and faster (and more enjoyable in general). The design of the site is simple and easy to navigate, the pictures are easy to see, the text is clear easy to read, and in general the listings are free of clutter to help you easily read and find and click on what you're looking for. So shop. shop. shop. buy! buy! buy! and enjoy doing it :O).

Frequently Asked Questions (FAQ)...
Q. Where do you pull search results from?
A. We pull them from various online retailers like Gap, Saks Fifth Avenue, and more... plus, we pull from ebay and Amazon.com

Q. Can I sell my items on your site?
A. We do have a portal for small-to-medium businesses to join and include their items on our search. There is an approval process for inclusion, call us for more details.

Q. Where else are we online?
A. We're currently on Facebook, Blogger and Twitter (icons are on the footer at the bottom of every page... click on them to go to the desired connection). We're also on YouTube but have yet to upload any video, ugh! It takes forever to get all these contact points together... give us a sec to get our Blogger blog back into shape and our YouTube Channel started (we'll update on Twitter when it's ready).

Q. Sometimes I only get results from ebay, why is that?
A. Depending what search terms you put in, there may not be any items from ebay that match your search criteria. Try being more general in your descriptive search terms (like "long" or "short" or "pink") and/or being more specific by brand and item type ("Gap Skirt" for example, or "Prada handbag").

Q. Sometimes I don't get anything on the search results page, why is that?
A. Depending what search terms you put in, there may not be any items on ebay or from other retailers that match your search criteria. Try being more general in your descriptive search terms (like "long" or "short" or "pink") and/or being more specific by brand and item type ("Gap Skirt" for example, or "Prada handbag"). Also, keep in mind that our site currently searches for the following types of items ONLY: Women's apparel, Men's apparel, Kid's apparel, Health and Beauty items, plus Home and Garden Items. A Quick Search can be done on the front page for apparel items... otherwise, category-specific searches are done through searches specific to that category. For a list of current searches [click here].

Q. There's no results on the page at all, what happened?
A. Chances are there's no search results that match your criteria. Try the advice in the Q/A right above (before) this one regarding your search.

Our Contact Information...
Questions? Call us at 1-888-581-7653 Option 102 for more information.